Why can't I log into crypto.com through its app?

Since you landed here, I believe that you have been using crypto.com to make investments in the field of crypto trading. As we know, crypto.com is an exchange that can be used both through its web version as well as mobile version. Now, we know that a lot of us have been using crypto.com through the mobile application. However, recently, a lot of users came up with a query- why can't I carry out crypto.com log in through its app?

Are you also having the same query? If that is the case, then you have landed in the right spot. Here, we are going to talk about some essential points that would help you in making sure that you could gain access to your crypto.com account directly from your mobile phone.

But, before I tell you the solutions to do so, I would like you to know the possible causes of why the crypto.com log in is not working on your mobile device.

Reasons why you may not be able to sign in

• One of the most common yet essential reasons why one is not able to sign into his account is because of the poor internet connectivity on his mobile device
• Another factor that could lead to the login issues is the outdated crypto.com application
• Apart from that, if you feed in the incorrect crypto.com log in credentials then also you won't be given account access
• There are some users who are not able to differentiate between the official crypto.com app and the fake one. Such users may face difficulties while trying to access their accounts

Ways to get past the issues 

If you are able to figure out the correct reason why you are not able to access your crypto.com account on the app, then it would be very easy for you to get your hands on the correct solution for the same. However, if you are still confused, you may go ahead with applying some very basic yet working solutions to come out of the problem:

• The first very basic thing that you can try here is- to go to the application store of your mobile phone and then install the latest update of the application
• If you still cannot access your account, then you can even uninstall and re-install the application
• In addition to that, you can also make sure that the fed crypto.com log in credentials are correct and that you are using the correct application to trade

Conclusion:

After having a sneak peek into this blog post, it might be clear to you that accessing your crypto.com account through its mobile version is not a problem if you keep on installing the app updates and use the correct login credentials. On the other hand, if you are unable to sign in through the app as well as the web version, then there is a huge possibility that the platform is down or under maintenance.